How to cancel a booking

Occasionally, a client may ask to cancel their entire campaign or booking. 

  1. Login, then using your account drop down in the top right of your window, select ‘All Campaigns’.
  2. Search for and select the campaign you want to cancel.
  3. Use the checkbox on the right to first select all of the panel/s in the campaign then select ‘Remove’ from the buttons at the top.
  4. You will then be able to select ‘Cancel Booking’ from the top left of the Campaign details section.

Remove panels cancel a booking

Head here to learn how to remove individual panels from a campaign.

★ Admin and Power Users only This function is only available to those with an Admin or Power User account. If you don’t have access, but think you should, please contact your system administrator.

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